Privacy Policy

Introduction

At Beaverfoot Lodge, we are committed to protecting the privacy and security of our guests' personal information. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website, you agree to the terms of this privacy policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information:

  • Name, address, phone number, email address, and other contact details.
  • Payment information, such as credit card details, when making a reservation.
  • Identification documents, such as a driver's license or passport, for verification purposes.

1.2 Non-Personal Information:

  • Information about your visit to our website, including IP address, browser type, device information, and browsing behavior.
  • Cookies and similar tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We may use your information for the following purposes:

2.1 Reservation and Booking Management:

  • To process and manage your reservations and bookings.
  • To communicate with you regarding your stay, including confirmation emails, pre-arrival information, and post-stay feedback.

2.2 Customer Service:

  • To respond to your inquiries, requests, or complaints.
  • To provide you with personalized customer service and support.

2.3 Marketing and Promotions:

  • To send you promotional offers, newsletters, and other marketing communications, if you have opted in to receive them.
  • To personalize your experience and provide you with relevant content and offers.

2.4 Website Improvement:

  • To analyze and improve our website, services, and overall guest experience.
  • To understand how our website is used and identify trends and user preferences.

2.5 Legal and Security Purposes:

  • To comply with legal obligations and regulatory requirements.
  • To protect the rights, property, or safety of Beaverfoot Lodge, our guests, or others.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:

3.1 Service Providers:

  • Third-party vendors and service providers who assist us with reservation management, payment processing, marketing, or IT support. These providers are obligated to protect your information and use it only for the purposes specified by us.

3.2 Legal Authorities:

  • Law enforcement agencies, regulators, or other authorities when required by law or to protect the rights, property, or safety of Beaverfoot Lodge, our guests, or others.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

6.1 Access Your Information:

  • Request a copy of the personal information we hold about you.

6.2 Correct Your Information:

  • Request corrections to any inaccurate or incomplete information.

6.3 Delete Your Information:

  • Request the deletion of your personal information, subject to certain legal or contractual restrictions.

6.4 Opt-Out of Marketing:

  • Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Beaverfoot Lodge
4220 Beaverfoot Rd, Golden, BC V0A1H0, Canada
Email: beaverfoot@eightfoldworld.com 

Last Updated: 1.08.2024